Collection and Use of Personal Information

We collect personal information solely when you voluntarily provide it to us through phone calls, emails, or online contact forms. Such information typically includes your name, contact details, and the specific details necessary to respond to your service request. We do not employ automatic data collection or tracking technologies beyond those required for basic website functionality (such as cookies that enable core site features).

The personal information collected is used exclusively to:

• Respond to and manage inquiries and service requests.
• Schedule and deliver restoration services.
• Provide customer support and communicate with you about your service.
• Comply with applicable legal or regulatory requirements.

We do not collect personal information for any purpose unrelated to service provision.

Disclosure and “No Sale” of Personal Information

SureDry Restoration does not sell your personal information to third parties for monetary or other valuable consideration. We do not engage in data brokering, nor do we share personal information for marketing or advertising purposes. Under California’s CCPA/CPRA, “selling” includes disclosures of personal information in exchange for valuable consideration. We expressly state that no such “sales” occur.

We may disclose personal information to the following categories of third parties, solely for operational purposes:

• Service providers such as insurers, subcontractors, or payment processors, but only to the extent necessary to fulfill your service request.
• Regulators, law enforcement, or other governmental agencies if required by law.

Each third party is contractually required to protect personal information and is prohibited from using it for any purpose other than providing services to us.